Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-lead-scoring-automation-for-home-inquiries.livebursts.com (hereinafter referred to as “AI Lead Scoring Automation for Home Inquiries” or “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we gather from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-lead-scoring-automation-for-home-inquiries.livebursts.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online forms, surveys, and other interactive features within our platform.
  4. Services and products offered through our website.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up as an authorized user for our services or applications.
  2. You visit our website and interact with its content and features.
  3. You subscribe to receive newsletters, emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
  2. Payment Information: Data associated with payment methods used for purchasing our services or products, like credit card numbers, billing addresses, and transaction history.
  3. Financial Information: Records of financial transactions conducted through our platform.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Your geographic location data when you interact with our services.
  7. Feedback: Any comments, reviews, or ratings you provide us regarding our products or services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to interact with us on these platforms.
  9. Product Information: Details about the products and services you view, search for, or purchase on our website.

We collect this data through multiple channels:

  1. User input forms and interactive features on our platform.
  2. Automated technologies, such as cookies (as explained in our Cookie Policy).
  3. Third-party sources who provide us with user data based on their own privacy policies.

Cookies

We use cookies to enhance your experience and analyze how users interact with our website and services:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our platform, enabling features like login, account management, and secure transactions.
  2. Preference Cookies: Used to remember user preferences, such as language settings and display options.
  3. Analytics Cookies: Help us understand user behavior on our site, track engagement, and improve our services over time.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  1. Compliance with legal obligations and regulatory requirements.
  2. Fulfilling contractual obligations between you and our company.
  3. Providing customer support and managing user accounts.
  4. Enhancing, improving, or personalizing your experience on our platform.

Once the data is no longer required for these purposes, we will delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption of sensitive data during transmission and storage.
  2. Access controls to ensure that only authorized personnel can access confidential information.
  3. Regular security audits and updates to our security protocols.
  4. Collaboration with trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children, and we request that minors (under 18) do not provide any personal data through our platform without parental consent.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the use and processing of your personal data.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided below. We will respond to legitimate requests within a reasonable timeframe and in line with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review this policy periodically for updates.

Contact Information

For any questions, requests for access to or deletion of personal data, or complaints regarding this Privacy Policy, please contact us:

  • Email: privacy@ai-lead-scoring-automation-for-home-inquiries.livebursts.com
  • Postal Mail: Data Protection Team, AI Lead Scoring Automation for Home Inquiries, [Address]

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.